Bulk import users
Owners and admins can add teachers and students to their teams by uploading a CSV file containing up to 1000 rows.
How to bulk import users
- Click on your profile icon and go to ‘Manage Teams.’
- Click the ‘add users’ button under user management, then click ’ bulk import users’
- Upload the CSV file, and click on upload data.
- If the upload is successful, the box will turn green, and the upload will be successful unless the email address already exists in your team, or there is a formatting issue.
- Now, you can view and manage all your new users in the user management dashboard.
Guidelines for creating a CSV file
Here are the columns that will go in your CSV file. Ensure that they are exactly the same to avoid any errors during uploading. Here’s a sample template you can use to create your file. Column| | Requirements | Compulsory | |------------|----------| | String, no numbers | Compulsory | | String, no numbers | Compulsory | | Must be a valid email address: e.g. user@domain.com. | Compulsory | | Roles | Must be one of the roles listed below, in this exact format:| | STUDENT``TEACHER``INSTITUTE_ADMINTo assign multiple roles to a user, separate them with a comma, with no spaces.Correct Format: STUDENT,TEACHER Wrong Format: STUDENT, TEACHER STUDENT;TEACHER STUDENT TEACHER | Compulsory | | Student Group Name | Optionally, use this to group your users. | | You will need to [create a student group](/o/6FLC4i4V2y0qt1R6nS20/s/ztd74QfD3MVSYBEfmxse/welcome-to- jdoodle/jdoodle-for-teams/add-users)[ ](/o/6FLC4i4V2y0qt1R6nS20/s/ztd74QfD3MVSYBEfmxse/welcome-to-jdoodle/jdoodle- for-teams/add-users#create-student-groups)before uploading and use the exact same name. | Not |
Checklist before uploading the file
- Must be a CSV file of the format specified above
- File is less than 8MB.
- Rows cannot be empty, except for Student Group Name
- The total number of users that you’re importing cannot exceed 1000.
- Ensure that your file has the correct headers
Troubleshooting
Here are some scenarios where uploading user details in the wrong format causes specific errors. You can check out the sample user data used for the scenarios below. Scenario 1: Wrong Format
- The names have numbers
- One email address is in the wrong format
Here’s the error message you will get: 
Scenario 2: Email Already Exists 